Facebook, Instagram, TikTok, & LinkedIn ads.IntegrationsĭashThis has numerous integrations for SEO, PPC, social media (organic/paid), email, and other marketing channels. There's also tons of report templates to get started quickly. You can set a branded domain & email, and use custom theme/logos to fully customize your marketing dashboards design. They include all social media platforms (including paid ads), Google Analytics & Search Console, Semrush, Ahrefs, Mailchimp, Google & Bing Ads, Shopify, and more.Ī white-label option for agencies/consultants is another strength of DashThis. Reasons to use DashThisĭashThis has integrations with a bunch of popular tools for all marketing channels. It's easier & faster to use than the alternatives.īest for: marketers who value speed & ease of use for reporting multiple channel KPIsįree trial: yes, 15 days + up to 10 dashboards. Connect tools for every channel with native integrations (SEO, PPC, social, email & more). In addition, the tedious download and collation of data from multiple systems to provide meaningful management reports is removed as they can be easily generated from the views, leading to increased productivity and more time for decisions that matter.DashThis is a dashboard tool for bringing marketing reports & KPIs all together in one place. It can be extended to include the development of a client portal facilitating appropriate customer self-service. Faster resolution saves processing time, reduces error potential and training, as well as improving staff and customer satisfaction. Organisations using a single view of the customer have seen a reduction of 40% in AHT. Using a rules-based single view promotes faster resolution of any action. The software also allows for extensive reporting capabilities that can quickly generate reports using selected information from multiple systems.Data can be written to other systems in real time or stored as “new” data After the transaction, the software automatically updates the original sources of data, based on the pre-determined rules, allowing access to real-time information. Next actions can be planned without the need to look for data in various places and requiring the agent to open multiple systems.This allows the agent to quickly see all relevant information for the caller in one place. Systems typically include CRM, Order Management, and Fault Management, and can include any other sources of information, such as marketing campaigns, geographic information, and financial details. According to the pre-defined business rules, data from multiple systems is instantly displayed on the agent’s screen.An initial search may also be performed manually by the agent, as can creation of a new customer record or case. When an inbound call is presented, the agent or the system identifies the caller by using the personal details, such as CLI, or other references captured in the call-flow, and can provide a screen-pop of information.
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